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How to Access a Shared Inbox (Outlook Online)

Posted on: 
Oct 2, 2023 9:54 AM
Last Updated on: 
Oct 2, 2023 9:54 AM

Goal: This will walk you through how to quickly access a shared inbox or mailbox via the Outlook web app, http://www.outlook.com.

If you need to access a shared inbox via Outlook on a desktop or laptop click here or on the Outlook on a Mobile Device click here.

  1. Navigate to www.outlook.com in your browser of choice and click on Sign In at the top
  1. Sign in with your company email account and password, if prompted always select Work or School account
  1. Click on your User icon at the top right and click on Open another mailbox
  1. Fill in the box that appears in the middle of your screen with the account you would like to access then click Open.
  1. A new window will open up with the email account you are wanting to access.
    ‍

If you have any trouble, please reach out to us.

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