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This Halloween, I'm going as the Cryptolocker Virus!

10/18/2013

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Picture
You may or may not have heard about the latest virus making the rounds, a fiendish virus called Cryptolocker, it may sound like some sort of Indiana Jones meets High School Musical mash-up movie, but in reality it's much worse then that. 

The Cryptolocker virus has been around since September of this year, and it's already causing some serious damage to the pocketbooks of everyone around the world.


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Office 2010 Not working and asks for a key

10/3/2013

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office icons reset
When you go to open up a word or excel document are you being asked to either purchase a new version or enter a serial number for your current version? Before you were able to create and edi your word file but all of the sudden it stopped working. It appears that some update from Microsoft has de-authorized Office 2010 - Starter Edition.

Symptoms:
  • All your word document icons change to a golden icon (seen in the first image)
  • When you go to run word/excel you are told you need to purchase office again.
  • Issue may start after your computer turns on for the first time after a reboot. 

 Here is a step by step on how to fix it in 5 easy steps in 5 minutes or less. 

Step 1: Go to start and click on control panel. Then click "Uninstall a Program"


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    David Trifiro

    David is the managing member and main technology expert at Layer 2 Computers. Read More

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