Goal: Set up Multi-Factor Authentication for your Microsoft 365 Account for Work. It wil be best if you are at your work computer with your smartphone.
- On your smartphone download an app called Microsoft Authenticator (once completed, move on to next step) NOTE: If you already use Microsoft Authenticator for the VPN you do NOT need to redownload it.
Apple App Store Link
Google Play Store Link - On a computer (ideally) go to https://aka.ms/MFASetup
- If you are not logged in to your Microsoft Account for work, you will be prompted to login. Use your work email and password.
- You may be prompted with this screen, in that case click Next.
- Click Next to confirm that you have the Microsoft Authenticator App already on your smartphone. If you don't review step 1 to download the correct app.
- Your screen should then look like this:
- Open Microsoft Authenticator on your smartphone.
- Tap the + at the top right.
- Tap Work or School Account
- Tap Scan QR Code
- Use your phone's camera to align the QR code in the box, it will auto scan and add your account to Microsoft Authenticator.
- Follow any other promotes on your phone's school and website to finish linking your MS365 account with Microsoft Authenticator. You may be asked to confirm with a push notification, text message, or another method. This is normal.
Congrats! Your Microsoft Account is now set up! In the event of a multi-factor authentication challenge, you will get a push notification on your phone. If this is you logging in to your account, you can approve it. In the event that you get a prompt randomly when you are not expecting it, always deny the prompt and contact us.
